eDiscovery is rarely straightforward. Rising data volumes, increasingly diverse sources, encrypted or deleted content – each investigation brings its own mix of technical, legal and logistical complexity.
Whether the challenge lies in the nature of the data or the investigation itself, effective resolution of a complex ediscovery challenge requires more than just tools – it demands a multidisciplinary team of eDiscovery experts with the right blend of expertise.
Common challenges in eDiscovery and digital forensics investigations
Some of the most frequent (and, without the right support, frustrating) issues we help our clients navigate include:
- Complex data collection across multiple systems
- Forensically sound collections in Microsoft 365 (using Microsoft Purview eDiscovery), avoiding under- or over-collection
- Extracting data from platforms beyond Microsoft, such as Mimecast, legacy email archives, document management systems or bespoke IT infrastructures
- Proprietary or unindexable file types
- Encrypted, corrupted, or password-protected files
- Recovery of deleted files
- Data stored on mobile phones, tablets, or wearable devices
- Risks of collecting too much – or too little – data
Pro tip: Having experienced eDiscovery experts on board from the start of the forensic investigation helps ensure your data is collected correctly, using defensible methods. Want to know what makes a team truly qualified? Check out our credentials.
Overcoming eDiscovery challenges with skill and precision
Uncovering critical evidence takes more than just running searches. It requires deep technical know-how, contextual business understanding, and the ability to work fluently with structured and unstructured data.
Often, it’s necessary to enrich and combine data sets, apply artificial intelligence, and visualise results to reveal patterns, relationships and anomalies. Having the advanced tools to do this is important – but knowing how to get the most from them is essential.
Did you know? Our forensic data analytics team builds custom solutions to tackle specific challenges – whether that’s bespoke dashboards, complex transaction matching tools for lifestyle audits, or deep dives into financial irregularities. Our flexibility comes from experience, not guesswork – which means we don’t need to reinvent the wheel to deliver the tailored results each project demands.
Unlocking the full power of eDiscovery technology
eDiscovery platforms are advancing rapidly – especially with the rise of GenAI – unlocking powerful new capabilities. But as the forensic technology grows more sophisticated, it also becomes harder to master. Without regular, hands-on use and specialist expertise, it’s increasingly difficult to stay on top of developments. That can lead to missed features, slower investigations, and overlooked insights that could seriously impact the trajectory of a matter.
At Salient, our eDiscovery experts work exclusively with Reveal and stay at the forefront of its capabilities. We were early testers of Reveal’s GenAI functionality and regularly feed back to the development team. That means our clients benefit from the latest technology, used by experts who know how to make it work for them.
An end-to-end eDiscovery service
Ultimately, solving complex eDiscovery problems is about strategic problem-solving – bringing together the right expertise, the right tools, and the right approach into an end-to-end eDiscovery service.
At Salient, we’ve built a diverse team with technical, forensic, legal, and investigative experience, covering every phase of the eDiscovery lifecycle:
- Identification, Preservation and Collection: Specialists in digital forensics, infrastructure, cloud platforms, apps, and encryption.
- Processing, Analysis and Review: Skilled in forensic data analytics, eDiscovery workflows, visualisation, and bespoke data modelling.
- Production and Presentation: Experts in delivering clear, defensible outputs for legal teams, regulators or court proceedings.
We bridge the gap between business problems and technical solutions – translating commercial challenges into practical, technology-led outcomes. Our team combines deep investigative experience with technical expertise: forensic accountants and investigators who understand the complexities of fraud, litigation, and regulatory matters, working alongside technologists who know how to harness the full power of platforms like Reveal.
This blend of skills allows our ediscovery experts to speak both business and tech fluently – identifying the right tools, applying them in the right way, and achieving results that are both defensible and aligned to the real objectives of an investigation.
And because we’ve seen a wide range of digital forensics investigations – from the typical to the highly unusual – we are well placed to anticipate issues before they arise and shape the case strategy accordingly.
Salient: eDiscovery experts
Being involved early in an investigation allows us to apply the full breadth of our expertise – from infrastructure to insight – and deliver the best possible outcomes. With Salient, you’re not just getting a service. You’re gaining a partner who knows how to navigate complexity and deliver results.
