For many organisations, Microsoft technology is at the core of daily operations, supporting everything from communication and collaboration to compliance and security. When faced with investigations or litigation, leveraging Microsoft Purview eDiscovery seems like the logical choice – it’s already part of the ecosystem. However, our work with clients has shown that organisations without in-house Microsoft eDiscovery services often encounter significant challenges, leading to inefficiencies, missed data, and rising legal costs.
So, why is this the case, and what’s the solution?
The challenges of Microsoft Purview eDiscovery
Microsoft Purview eDiscovery is a powerful tool, but using it effectively requires deep expertise. Its advanced search capabilities and ever-evolving features, especially when combined with broader retention and disposition policies in Purview, can make navigation difficult if you lack the right knowledge.
Technical complexities
Beyond its search and collection functions, Microsoft Purview eDiscovery presents several technical hurdles. Managing data security, encryption, and access controls requires careful oversight to remain compliant with privacy laws. Handling large volumes of data efficiently can also be overwhelming, especially for teams unfamiliar with eDiscovery best practices.
The skills gap
Most Microsoft Purview eDiscovery users are IT administrators or compliance officers, not dedicated eDiscovery professionals. They may lack experience with legal review processes and struggle with crafting precise search queries, filtering large datasets, or applying legal holds effectively. Since eDiscovery is not a daily task for most teams, knowledge gaps also develop quickly, making it difficult to execute investigations efficiently when the need arises.
The cost of getting it wrong
Without expert guidance, organisations risk either under-collecting data – potentially jeopardising their case – or over-collecting, which leads to excessive legal review costs and the risk of over disclosing confidential information. Instead of saving time and money by handling eDiscovery efficiently in-house, they end up facing delays, compliance risks, and escalating expenses.
The solution: expert-led, end-to-end Microsoft eDiscovery services
The reality is: the right technology is only part of the eDiscovery equation – expertise is often the missing link. A skilled eDiscovery professional with in-depth knowledge of Microsoft Purview eDiscovery, combined with advanced tools like Reveal, can optimise data collection and filtering before legal review even begins. This approach ensures accuracy, reduces costs, and accelerates the entire process.
The advantage of expert eDiscovery support
A dedicated eDiscovery specialist can:
- Develop a targeted collection strategy to ensure an optimal data collection.
- Craft and refine search queries for more precise results.
- Leverage metadata and content indexing to surface relevant information.
- Filter out irrelevant data before legal review, significantly reducing costs.
Enhancing Microsoft Purview with advanced eDiscovery tools
Beyond Microsoft Purview eDiscovery, advanced platforms like Reveal further streamline the process by:
- Removing duplicate and redundant files to improve efficiency.
- Using data visualisation tools to quickly identify relevant information.
Prioritising key documents using AI, cutting down legal review time and expense.
The end result
With expert-led eDiscovery, organisations benefit from:
- Faster investigations, enabling quicker, more informed decision.
- Reduced data volumes, lowering storage and processing costs.
- Minimised legal review expenses, cutting lawyer fees by focusing only on relevant information.
- On-demand support, eliminating the need for internal teams to master complex eDiscovery tools.
Get in touch
At Salient, we combine Microsoft expertise with best-in-class eDiscovery technology to streamline investigations, reduce legal review costs, and ensure compliance. Whether you need help with a one-off investigation or ongoing support, we’re here to assist.
Get in touch to find out how we can help you optimise your eDiscovery strategy.
