DSARs (Data Subject Access Requests) have become an inevitable and unenviable part of modern business. If you haven’t experienced one yet, rest assured: it’s coming.
The question is, when that DSAR lands on your doorstep, will you be ready to respond confidently and in a timely manner? Or will you be left scrambling for needles in a haystack?
The answer to that question – or your ability to answer it at all – will depend heavily on the following three factors:
- Your organisation’s information governance maturity
- Whether you’ve dealt with a DSAR before, and
- Whether you learned any lessons from the last one.
Why are we discussing DSARs as eDiscovery experts? eDiscovery/eDisclosure tools are only useful for litigation, right? Wrong.
The same advanced tools and technology that help cast a sufficiently wide net for investigation and litigation, deliver early insights into patterns and connections, and intelligently cull irrelevant data are equally effective at conducting searches, reviewing results and preparing documentation for DSAR responses.
In other words, as eDiscovery experts, we’re actually ideally placed to help solve your DSAR challenges.
Here’s what we bring to DSAR engagements:
Access to our highly skilled team
The most time-consuming part of a DSAR response is gathering the data – particularly when that data is scattered across multiple systems or locations. Our eDiscovery service includes access to our cross-platform experts, able to help you to combine the best of Microsoft 365’s native Purview eDiscovery tools with those available within our Reveal platform to cover all possible bases.
The result is a faster, more comprehensive review process, expertly navigated for optimal (and defensible) outcomes.
Advanced AI-powered tools
It’s difficult to cast a net wide enough to catch all relevant data without having to sift through a disproportionate number of irrelevant documents. However, by leveraging AI capabilities like NER (Named Entity Recognition) and email address normalisation you can focus in on correspondence and documents concerning a particular data subject.
Our AI-powered eDiscovery tools offer rapid and effective filtering, deduplication, and analytics to cull even the largest data volumes to more manageable levels. Sophisticated concept, custodian and PII identification capabilities can also be used to further refine the dataset, while automatic redaction, and inverse redaction, capabilities ensure no other data subjects are put at risk during the DSAR process.
The result is a faster, more comprehensive review process, expertly navigated for optimal (and defensible) outcomes.
Established partnerships with trusted LPOs
There are times when DSAR data volumes are such that even the most effective culling still leaves large quantities for review. In these instances, we have strong partnerships with trusted LPO providers able to extend the capacity of smaller teams to ensure DSAR timelines and commitments are met.
This is also a great option for organisations looking for a cost-effective, fully outsourced service.
Actionable insights
One of the best ways to streamline future DSARs is to learn from the roadblocks and bottlenecks of previous projects. To this end, we provide actionable insights on every engagement, helping you improve your processes (and/or environment) for a smoother DSAR experience each and every time.
Get in touch to discuss how we could help on your next DSAR.
