Back in the “bad old days”, the best technology was really only accessible to larger law firms and corporates with very deep pockets. Now, thanks to the development of cloud and PaaS (Platform as a Service) technology, much of the top tech is available on a subscription basis – including leading eDiscovery tools.
These subscription models have removed the need for costly infrastructure, software licencing and maintenance, and made advanced analytics – and their ability to substantially accelerate investigations and early data assessment – available to everyone, regardless of size.
This can provide a particularly important competitive edge to smaller players by dramatically enhancing their speed, investigative capacity and overall accuracy when performing investigations prior to litigation.
The following capabilities may be particularly valuable under these circumstances.
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- Advanced handling of unstructured data – OCR readers able to handle handwriting, legacy typed documents and low-quality scans in PDF format.
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- Expanded search capabilities – Search tools that allow concept as well as keyword searches, and proactively suggest content that may be related.
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- Data visualisations – The ability to zoom out of the detail and see the bigger picture, rapidly revealing fact patterns and focus area using data visualisation dashboards, grids, clusters and heatmaps.
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- Streamlined Collaboration – Easy sharing of investigation results, enabling better collaboration between multiple investigators and legal teams.
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- AI – Generative AI that can rapidly and cost-effectively distil a vast document corpus down to its essence, exposing key fact patterns early in the investigation to enabling a more targeted approach.
There’s only one problem: Just because you have access to the best technology in the world doesn’t necessarily mean you’re properly equipped to use it. Tools on their own are seldom (if ever) the answer – particularly if you’re a smaller business without a substantial in-house eDiscovery support team.
The reality is: it takes skilled and experienced hands to get the most out of today’s advanced eDiscovery technology. And this (in our opinion) is where PaaS eDiscovery models fall short.
It’s also the reason our subscription pricing model bundles our professional services in alongside access to our eDiscovery platform. Every one of our clients – from law firms, to corporates, to investigators – benefits from our team’s specialist skills and knowledge.
We’re very proud of our end-to-end eDiscovery-as-a-Service (eDaaS) offering and complex problem-solving that extends from ‘typical’ eDiscovery challenges to custom-built models, data analytics and visualisations that go well beyond standard functionality. It’s our way of democratising eDiscovery and ensuring all our clients – large and small – have the ability to unlock the full potential of today’s leading technology.
Get in touch to discuss how we can help with your eDiscovery or data challenges, or read more about some of our past challenges and solutions: